Chatwoot

medium

Self-hosted customer support inbox, live chat, and helpdesk platform.

2 GB RAM Docker ActiveMITiOS & Android

Source Docs Website

Replaces

Pros

Strong self-hosted alternative for support chat and shared inboxes
Supports multiple customer communication channels
Good fit for small businesses replacing hosted helpdesks

Cons

Not a general team chat replacement
Some business features may be paid or hosted-first
Requires email/channel configuration to be useful

Tags

support live-chat helpdesk inbox customers

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